Frequently Asked Questions

Everything you need to know about shopping with Olivesto.

What are your shipping rates and delivery times?

We offer standard shipping on all orders. Domestic delivery typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.

What is your return policy?

We accept returns within 30 days of purchase. Items must be in their original, unused condition with all packaging intact to be eligible for a full refund.

Which payment methods do you accept?

Olivesto accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Please note that customs duties and taxes may apply depending on your country's regulations.

How can I contact customer support?

You can reach our dedicated support team via the 'Contact Us' page on our website or by emailing [email protected]. We aim to respond to all inquiries within 24 hours.